Allison Ausband began her career with Delta Air Lines in 1985 as a flight attendant. Today, she's senior vice president of in-flight service at Delta, leading a team of more than 23,000 flight attendants around the world.
Before Ausband joined Delta, she was a broadcast journalist. She graduated from the University of Georgia Grady College of Journalism.
Ausband joined "On Second Thought" in studio for a conversation about how her journalism background served her in connecting with customers on Delta flights. She also shared about getting back in the air after the September 11 attacks, climbing the corporate ladder while often being the only woman in the room, and leading Delta's efforts to fight human trafficking ahead of the Super Bowl in Atlanta.
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